About

Small retailers deserve enterprise-grade delivery

We started Light Speed Logistics in 2020 because the independent retailers we love kept losing customers to giants who could ship faster. Six years later, we've helped them win back two million of those orders.

2,000,000+

Packages shipped

Years in business

1,400+

Retailer partners

98.4%

On-time delivery

Our story

Built in a garage. Scaled in the real world.

In early 2020, our co-founders watched a local grocer lose weekend business because they couldn't deliver within two hours like the app-based giants. The grocer had the inventory, the customers, and the trust — they just didn't have the logistics layer.

So we built one. The first version ran on a spreadsheet, a Twilio account, and two drivers with their own cars. Today it runs on a nationwide courier network and a dispatch engine that assigns packages in under 90 seconds.

What hasn't changed: we still pick up the phone. Every retailer we've ever signed still has a direct line to someone who knows their account.

What we believe

Three principles we refuse to compromise on

When we have to make a call and the answer isn't obvious, these are what we fall back to.

The package is the promise

Every delivery carries someone's trust — the retailer's brand, the customer's patience, the courier's reputation. We treat it that way.

Humans beat automation

We automate what's boring, not what matters. When something goes wrong, you talk to a person — not a chatbot, not a form, not a script.

Transparent, always

No surprise fees. No hidden margins. No lock-in contracts. If we're not the best fit, we'll tell you — and probably introduce you to someone who is.

Timeline

Six years, one mission

2020

Day one

Launched with two drivers, one grocer, and a spreadsheet. First package delivered in March.

2021

100,000 packages

Expanded to three cities. Launched the first version of our retailer dashboard.

2022

Courier platform launched

Built the tools couriers actually asked for — smart routes, instant payouts, in-app support.

2023

500,000 packages

Opened our 24/7 live support center. Crossed a thousand active retailers.

2024

Administrative services

Launched full-service operational support — invoicing, disputes, payouts, compliance.

2025

Two million milestone

Delivered our two-millionth package on a rainy Tuesday in October. We bought the driver a coffee.

2026

Real-time route intelligence

Shipping our biggest routing upgrade yet — sub-90-second dispatch across the entire network.

Want to be part of the next million?

We're always looking for retailers, couriers, and teammates who want to build the logistics layer retail actually deserves.

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